March 25, 2008 - 10:46 am
I’m quite disappointed with the outcome of the registration of the 2nd Level domain.
out of the many names that I register, I’ve only managed to get 3. The 3 domains that I’ve got is Gaming.my, Gamers.my and Publisher.my.
The rest has been taken. Well it is a big disappointment especially with the 3 registrar that I use, their respond is slow. Shinjiru only processed my entries at 9.30 whilst, Hostpro2u is worse, only when I call them at 10.00 they’re trying to book the domain. I’ve actually emailed Hostpro2u in advance 2 to 3 weeks with the list of domains I’ve got.
As a loyal customer to HostPro2u i am truly disappointed with them, as they work without urgency to returning and loyal customer. As for Shinjiru, they’re slightly better but not by far because they take pre-orders and yet process it quite late IMO. They actually ask the customer to pay upfront for the domain and yet only manage to get 3 out of 20 - 30 premium names.
Now, I just have to wait for them to refund my money ( around RM 3k ). I hope they do not force me to use those money to register my names for 10 years each, which I’ll definitely freak out. Well well, at least now I don’t have to worry so much on where to get funds to mod my soon to arrive FD2. My latest toy in the line up. :B I’ll definitely write about it.
In conclusion, HostPro2U has to buck-up their service and Shinjiru should have tried harder. :p This comment is written by a disgruntled customer, so take heed!